Job Title: Sales Support Specialist-(E-commerce)
Location: Boca Raton
About Us:
Join a global leader in the creation and marketing of innovative children’s entertainment products that bring joy and spark imagination for families around the world! With a portfolio of beloved brands, cherished in over 60 countries, we partner with top-tier companies like Disney, Mattel, and Netflix to deliver products that inspire timeless memories. Our mission is to foster creativity and fun, and we’re looking for a dedicated Sales Support Specialist to join our dynamic and growing team.
Position Overview:
As a Sales Support Specialist, you’ll play a pivotal role in ensuring the seamless execution of sales operations. Reporting directly to the Sales Support Manager, you’ll collaborate across multiple teams to support top-tier customers across e-commerce, specialty retail, and distributor channels. This is your chance to step into an exciting, fast-paced role where your organizational skills, customer-first mindset, and proactive attitude will shine!
What You’ll Do:
- Collaborate Across Teams: Partner with Operations, Marketing, and Accounting to exceed customer expectations and ensure seamless communication.
- Order Management: Process quotes, manage item maintenance, track open orders, and handle changes or cancellations with precision.
- Sales Coordination: Assist with forecasting, monitor inventory and sales activities, and ensure accurate reporting for assigned sales channels.
- Customer Communication: Keep clients informed about purchase orders, new opportunities, and product availability to build lasting relationships.
- Logistics & Reporting: Generate and manage detailed sales and inventory reports, ensuring all data is accurate and actionable.
- Support Vendor Set-Up: Assist with onboarding new customers by completing internal forms and setting up vendor accounts in customer portals.
- Special Projects: Manage marketing materials, co-op classicalness, payment discounts, and any other tasks assigned by the Sales management team.
Who You Are:
- Experienced Professional: 3–5 years of experience in consumer products, with a proven track record in cross-functional team environments.
- Tech-Savvy: Advanced Excel skills (Pivot Tables, V-Lookup) and proficiency in PowerPoint and CRM tools.
- Detail-Oriented Planner: Organized, resourceful, and capable of juggling multiple priorities in a fast-paced setting.
- Excellent Communicator: Strong interpersonal and verbal skills to build trust and maintain relationships with clients and teams.
- Proactive Problem-Solver: Motivated, driven, and able to think outside the box to anticipate needs and find creative solutions.
Why You’ll Love It Here:
- Work with iconic, globally recognized brands that bring smiles to families.
- Be part of a supportive, collaborative team dedicated to spreading joy and inspiring creativity.
- Enjoy opportunities for professional growth in a fast-paced, exciting industry.
- Make a real impact as you help create memorable experiences for children and families worldwide.
Ready to Join the Fun?
Don’t miss your chance to contribute to a company that’s shaping the future of children’s entertainment. Apply now to become a Sales Support Specialist and help us bring smiles to every corner of the globe!
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees. Explore more opportunities at www.careerxchange.com.
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