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Project Manager of Operations

Miami, FL 33138

Posted: 03/06/2024 Employment Type: Permanent Industry: Project Management Job Number: MM54121428 Pay Rate: $85000-95000 / year

Job Description


About: We are seeking a dynamic and client-focused Personal Lines Account Manager to join our team. As a key member of our insurance services department, you will play a crucial role in managing client relationships, handling policies, and contributing to business growth.
Responsibilities:
  • Client Management:
    • Cultivate and maintain strong client relationships.
    • Address client inquiries promptly and provide personalized insurance solutions.

  • Policy Handling:
    • Oversee policy renewals, ensuring timely updates.
    • Collaborate on underwriting, quoting, and maintaining accurate documentation.

  • Business Development:
    • Identify and pursue new business opportunities within the existing client base.
    • Work closely with sales teams to expand the personal lines portfolio.

  • Claims Assistance:
    • Guide clients through the claims process and facilitate communication with claims adjusters.
    • Ensure efficient and satisfactory resolution of claims.

  • Analysis and Recommendations
    • Conduct comprehensive policy reviews, recommend adjustments, and explore opportunities for additional coverage.

  • Record-keeping and Compliance:
    • Maintain organized client files and uphold compliance with industry regulations.

  • Market Research and Communication:
    • Stay abreast of industry trends and communicate relevant changes to clients.
    • Educate clients on policy details and modifications.

  • Team Collaboration:
    • Collaborate with underwriters, and claims professionals, and contribute positively to the team environment.

Qualifications:
  • Proven experience in personal lines insurance or a related field.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a focus on accuracy in policy management.
  • Knowledge of industry regulations and compliance standards.
  • Ability to thrive in a collaborative team environment.
  • Proactive and adaptable, with a keen interest in staying informed about industry developments.

If you are a motivated individual with a passion for client satisfaction and contributing to a dynamic team, we invite you to apply for this exciting opportunity as a Personal Lines Account Manager. Join us in shaping the future of our insurance services!

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