Search Jobs
So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Customer Service Representative

Opa Locka, FL

Posted: 11/14/2023 Employment Type: Direct Hire Job Number: 2030987-1 Pay Rate: $20/HR

Job Description

 

About the Client: 

Our client is a Miami-based tobacco company. 

 

About the Role: 

Seeking a customer service representative to manage customer queries and complaints who will also be responsible for processing orders, modifications, and escalating complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 

Responsibilities: 

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

 

Job Requirements

 

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

 

Interested? Apply directly now or call (786) 654-2346 for more information. Questions? Email [email protected] for more information on this role and others. 

 

*CAREERXCHANGE® is an equal opportunity employer. We will present the most qualified candidates to our clients based on the skills required to perform the job. For additional opportunities please visit www.careerxchange.com 

 

Meet Your Recruiter

Anel Aguiar
On-Site Talent Manager

Apply Online
Apply with LinkedIn Apply with Facebook Apply with X

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Opa Locka, FL

Ready to take the next step in your career? Explore our job opportunities in the vibrant area of Opa Locka, Florida! Located in Miami-Dade County, this bustling city offers a unique blend of cultural diversity, fantastic weather year-round, and endless growth opportunities. With its close proximity to Miami's iconic landmarks like the Adrienne Arsht Center for the Performing Arts, the vibrant Wynwood Walls, and the beautiful beaches of South Beach, Opa Locka provides an enchanting backdrop for your career journey. Indulge in the delicious flavors of Cuban cuisine, catch a game of the Miami Heat, or unwind at the Oleta River State Park. Join us in discovering all that this dynamic region has to offer and take the first step towards achieving your career goals in Opa Locka, Florida!
careerXchange logo
Miami Office
Stay in the loop

Sign-up for our newsletter.

2025 CAREERXCHANGE
|
Privacy
|
|
Site Credits
Search Jobs
Request Talent
Blog
Contact Us