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Patient Experience Agents

CORAL SPRINGS, FL 33067

Posted: 10/01/2024 Employment Type: Contract Industry: Healthcare Job Number: AA315167717 Pay Rate: $16-20 / hour

Job Description

Job Title: Customer Service Representative (Clinical Setting)


Location: Coral Springs


Position Overview: Seeking a detail-oriented Customer Service Representative with a strong clinical background to join our dynamic team. This role is crucial in providing top-tier support to patients and healthcare providers in a fast-paced clinical environment. The ideal candidate will have hands-on experience in a hospital, doctor's office, or similar medical setting, with a strong focus on insurance verification, medical assisting, or pharmacy technician duties.


Key Responsibilities:


  • Handle high-volume patient inquiries with professionalism and empathy.
  • Verify insurance information and facilitate authorization processes.
  • Assist patients with appointment scheduling and follow-up care coordination.
  • Maintain accurate patient records in compliance with healthcare regulations.
  • Collaborate with medical staff to ensure seamless patient care.


Qualifications:


  • Clinical background required, with experience in a hospital, doctor's office, or similar setting.
  • Prior experience in insurance verification, medical assisting, or as a pharmacy technician.
  • Strong communication skills, both written and verbal.
  • Ability to work efficiently in a fast-paced, clinical environment.
  • Proficiency in healthcare-related software and systems.


Benefits:



  • Competitive salary and benefits package.
  • Opportunities for professional growth and development within the healthcare industry.
  • Supportive and collaborative work environment.


CAREERXCHANGE® is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com.



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About CORAL SPRINGS, FL

Ready to take the next step in your career? Explore our job opportunities in the vibrant Coral Springs, Florida area! Known for its picturesque landscapes, warm weather, and thriving job market, Coral Springs is a haven for job seekers looking for growth and opportunity. With close proximity to the stunning beaches of Fort Lauderdale and the excitement of Miami just a short drive away, this area offers a perfect blend of work and play. Discover a diverse culinary scene, visit the Coral Springs Museum of Art, catch a show at the Coral Springs Center for the Arts, or enjoy outdoor adventures in the sprawling Sawgrass Nature Park. Join us in Coral Springs and unlock a world of possibilities for your career!