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CAREERXCHANGE, Inc.
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USD
140000
YEAR
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Maria Martinez
Cruise Services General Manager
Posted: 10/01/2024
2024-10-01
2024-11-15
Employment Type:
Permanent
Industry: Management
Job Number: MM402870823
Pay Rate: $140000 / year
Job Description
About Us:
We are a global leader in travel retail, serving over 2.3 billion passengers annually through 5,500 outlets in 75 countries. With a focus on innovation and customer experience, we are revolutionizing travel retail under our "Destination 2027" strategy.
We are a global leader in travel retail, serving over 2.3 billion passengers annually through 5,500 outlets in 75 countries. With a focus on innovation and customer experience, we are revolutionizing travel retail under our "Destination 2027" strategy.
Role Overview:
As an Operations Manager, you will drive the execution of our commercial strategy, oversee retail operations, and ensure business performance aligns with our goals. This role includes full P&L accountability, team leadership, and financial oversight, with a focus on enhancing customer experience and operational efficiency.
As an Operations Manager, you will drive the execution of our commercial strategy, oversee retail operations, and ensure business performance aligns with our goals. This role includes full P&L accountability, team leadership, and financial oversight, with a focus on enhancing customer experience and operational efficiency.
Key Responsibilities:
- Implement and manage the commercial plan, tailoring it to local market needs.
- Develop sales strategies for cruise line operations and ensure compliance with legal and safety standards.
- Monitor sales, manage inventory, and produce regular performance reports.
- Lead and develop retail teams, ensuring a positive work environment and effective training.
- Analyze financial performance and contribute to investment planning.
- Ensure high standards of customer service and brand promotion.
What We’re Looking For:
- 6+ years of management experience in retail or customer service.
- Strong leadership, analytical, and communication skills.
- Proficiency in English; additional languages are a plus.
Compensation:
- $140k Annual Base + 10% MBO (Bonus) + Monthly Car Allowance.
- Status: Exempt, Full-Time.
- Schedule: Monday-Friday, 8:00 am – 5:00 pm.
- Hybrid Work Option Available.
Why Join Us:
Join a global team driving innovation in travel retail. We offer opportunities for growth, competitive compensation, and the chance to make a significant impact in a dynamic industry.
Join a global team driving innovation in travel retail. We offer opportunities for growth, competitive compensation, and the chance to make a significant impact in a dynamic industry.
CAREERXCHANGE, Inc is an Equal Opportunity Employer. For additional opportunities, please visit www.careerxchange.com
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Meet Your Recruiter
Maria Martinez
Talent Acquisition Manager
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