Sea Import/Export Supervisor

Doral, FL

Posted: 10/02/2019 Employment Type: Direct Hire Industry: Administrative & Clerical Job Number: 73624 Pay Rate: $55-60K

Seeking a Sea Freight Supervisor for a great team in the Doral, FL area who will oversee the product team for their assigned territory under the direct supervision of the Sea Freight Manager and will be responsible for that territory's product compliance, levels of working capital, quality outcomes to internal and external stakeholders, volume and revenue growth, yield, and operating efficiency.


Some responsibilities include:

  • Supervises assigned sea freight team within assigned territory
  • Ensure all sea freight operations within an assigned territory are compliant to internal policies and external government regulations
  • Responsible for timely and accurate costing, revenue estimates, rating, invoicing, and correction (where necessary) to invoices, process, or people to minimize WIP, DSO, and Bad Debt
  • Ensure sea freight operations within assigned territory meet internal and external customer quality goals per Customer Standard Operating Procedure (CSOP)
  • Ensure sea freight operations meet minimum customer service levels at minimal cost through effective procurement and routing
  • Meet volume and top-line sea freight revenue growth targets for assigned territory
  • Initiate and lead yield improvement process for business below or above target levels
  • Ensure all financial and quality controls and audits are completed accurately and on-time
  • Work with C-ARE personnel and Sales to effectively explain product analytics including trend drivers and to develop business recommendations to customers to save money, reduce costs, or improve reliability
  • Take ownership of and professionally oversee customer escalations in conjunction with C-ARE or Sales
  • Responsible for the role of product subject matter expert when communicating with customers in a variety of settings
  • Responsible to lead or participate in corrective actions as necessary to mitigate the likelihood of revenue or profit loss when business is at risk
  • Ensure performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct and indirect reports within assigned territory
  • Monitor and assist in managing staffing levels and workload allocation across product teams within assigned territory - this includes talent acquisition, furloughing, re-purposing, re-shifting, demotion, promotion, and severance
  • Develop team and individuals within the team
  • Responsible for the accuracy and timeliness of product budgeting and forecasting within assigned product territory
  • Performs other duties as assigned


Interested? Apply directly now or give us a call today (Dade: 305-595-3800 / Broward: 954-437-0070). Questions? Email 


*CAREERXCHANGE® is an equal opportunity employer. We will present the most qualified candidates to our clients based on the skills required to perform the job. For additional opportunities please visit 

  • Associate degree from a 2-year college 
  • Minimum of 5 years experience handling sea freight export shipments in a freight forwarder 
  • Minimum of 2 years’ of experience in a supervisory level
  • Ability to read, analyze, and interpret financial and legal documents, general business periodicals, professional journals, technical procedures, governmental regulations, and most complex documents
  • Respond effectively to the most sensitive inquiries or complaints and to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Write reports, business correspondence
  • Effectively present information to top management and/or boards of directors and respond to questions from groups of managers, clients, customers, and the general public
  • Calculate figures and amounts such as freight rates, discounts, interest, commissions, proportions, and percentages
  • Define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions and follow through on requests
  • Ability to apply principles of logical thinking to a wide range of intellectual and practical problems
  • Ability to deal with a variety of abstract and concrete variables
  • Strong communication, analytical and organizational skills, strong attention to details
  • Ability to manage workload and prioritize tasks based on department objectives, knowing when to escalate
  • Ability to juggle various priorities and maintain control without getting flustered
  • Team player within the company
  • Multi-task oriented and able to work in a fast environment
  • Professional and courteous phone manner
  • Proficient in programs used for email, word processing, data manipulation (spreadsheets), presentation, and Internet

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