Incident Analyst

Doral, FL | Temp to Full Time

Post Date: 08/10/2018 Job ID: 72286 Industry: Information Technology (IT) Pay Rate: $13/HR

CAREERXCHANGE® has an immediate opening for a Incident Coordinator for a major Telecommunications company in the Doral area. This is an entry level position which presents a great opportunity for anyone with at least 6 months of related experience that is interested in getting into the Telecommunications industry. (Schedule from 7am-4pm) 

Responsibilities:

  • Troubleshoot/isolate network issues and coordinate problem resolution.
  • Coordinate, execute and evaluate logical and physical level issues to resolution.
  • Work daily with customers providing phone and email support.
  • Comply with all operational policies and procedures operations liaison with all applicable internal parties and external third parties.

 

Interested? Apply directly now or give us a call (Dade: 305-595-3800 / Broward: 954-437-0070). Questions? Email alexis@cxcinc.com 

 

*CAREERXCHANGE® is an equal opportunity employer. We will present the most qualified candidates to our clients based on the skills required to perform the job. For additional opportunities please visit www.careerxchange.com.

  • A minimum of 6 months experience with Technical Support
  • Have excellent communication skills in English and Spanish (verbally and written)
  • Knowledge or experience with Ticketing systems.
  • Technical problem solving with conformance to established or proposed policies and procedures.
  • Ability to work nights, weekends, or holidays.

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