Data Analyst

Medley, FL | Temporary/ Hourly

Post Date: 07/16/2018 Job ID: 39879436892 Industry: Analyst Pay Rate: $27/HR

Seeking a Data Analyst is to perform day to day business operations, data analysis and handling escalations and tickets for a telecommunications giant in the Medley, FL area.  The ideal candidate will be handling brand operations and functional activities.

 

Major Responsibilities:

  • Responsible for day to day operations for the brand & handling all the escalations and cases from call centers 
  • Responsible for handling brand order management processes to handle and manage orders with 3rd party partners.
  • Monitor related jobs and processes in production environment
  • Document the changes and audit requests from FCC, USAC and State PUC’s
  • Monitor and administer the new Enrollments, De-Enrollments, Transfer out (to different carrier) at Xerox application system
  • Manage the handset model requests for California Enrollments (ex:- Unlocked Android, BYOP GSM, BYOP CDMA etc.,)

 

If you are a self-starter with proven experience in the systems analysis field, apply now or contact us directly (Dade: 305-595-3800 Broward: 954-437-0070) or email lety@cxcinc.com 

 

*CAREERXCHANGE® is an equal opportunity employer. We will present the most qualified candidates to our clients based on the skills required to perform the job. For additional opportunities please visit www.careerxchange.com.

  • 4 to 6 years in business/systems analysis experience
  • Proven experience developing reports, and use of excel and/or access features
  • Experience with Oracle SQL or any SQL language
  • Experience in handling customer service escalations and tickets
  • Experience developing reports, and use of advance excel features
  • Ability to document functional, operational, and business processes

 

Lety Cabrera
Director of Talent Acquisition


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