Air Travel Coordinator

Miami (Downtown), FL | Direct Hire

Post Date: 02/07/2018 Job ID: 32667 Industry: Hospitality Pay Rate: $45-50K

Seeking an Air Travel Coordinator to support the Air unit within the Tour Operating Department of a popular cruise line in the Downtown, Miami area. This position will help lead and coordinate the processes and activities related to sourcing, pricing and front-end activities. 


Main Responsibilities:

  • Support the Air Manager in the coordination of day to day activities.
  • Provide support to the front-end team in order to ensure service levels are in line with performance targets.
  • Support the negotiation and sourcing activities with Airlines (while maintaining new and existing airline contracts).
  • Performs ad-hoc analyses for the evaluation of business initiatives including air programs.
  • Support the front-end team in confirmation and issuance of airline tickets according to airline and cruise line policies and procedures.
  • Monitor air reports to identify new and changed bookings, taking action where appropriate in all systems. 
  • Communicate pertinent travel information to ground operators, hotel and shipboard personnel as required. 
  • Take appropriate intermediate steps when notified of problems to resolve issues for guests experience travel emergencies. 



Must have:

  • Proven experience in the Cruise, Travel or Airlines industry 
  • Solid knowledge of airlines revenue management and pricing strategy 
  • Excellent knowledge of Airlines booking processes and systems (e.g. Amadeus)
  • Strong analytical skills with extreme attention to details 
  • Excellent communication and presentation skills
  • Organizational and leadership skills (experience in global term coordination is valued)
  • BSc/BA in engineering, travel, hospitality or similar is a plus 

Maria Martinez
Executive Recruiter

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