Incident Coordinator

Doral, FL | Temp to Full Time

Post Date: 10/11/2017 Job ID: 800006 Industry: Information Technology (IT) Pay Rate: $13/HR

CAREERXCHANGE® has an immediate opening for a Incident Coordinator for a major Telecommunications company in the Doral area. This is an entry level position which presents a great opportunity for anyone with at least 6 months of related experience that is interested in getting into the Telecommunications industry.

Responsibilities:

- Troubleshoot/isolate network issues and coordinate problem resolution.

- Coordinate, execute and evaluate logical and physical level issues to resolution.

- Work daily with customers providing phone and email support.

- Comply with all operational policies and procedures operations liaison with all applicable internal parties and external third parties.

CAREERXCHANGE® is an EQUAL Opportunity Employer. For additional opportunities please visit www.careerxchange.com.

- A minimum of 6 months experience with Technical Support

- Have excellent communication skills in English and Spanish (verbally and written)

- Knowledge or experience with Ticketing systems.

- Technical problem solving with conformance to established or proposed policies and procedures.

- Ability to work nights, weekends, or holidays.

Alexis Rodriguez


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