Air Export Agent
Doral, FL | Temp to Full Time
Great opportunity for an Air Export Agent with at least 3-4 years experience.
Major Duties and Responsibilities:
•Ensure smooth and timely freight process flow for the Air Export department.
•Ensure accurate and timely data entry into our operating system.Track and trace Air Export files as required.
•Ensure timely delivery of freight to customers for Air Export shipments.
•Ensure documents are timely sent to customer or broker for customs purposes.
•Ensure accurate and timely client and vendors billing.
•Interact with our customers in arranging their international shipments, meeting customer service standards.
•Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
•Meet compliance at all times to regulations. This includes internal policies and procedures such as
Operational Process Standards (OPS) and external government regulations or customer’s
policies / requirements.
•Understand department process flow, constantly looking for areas of improved efficiency.
•Ensure all customers standard operating procedures are followed and updated in the Desk Level
Standard Operating Procedures (DLSOP).
•Meet KPI standards, as per the company’s procedures/customs requirements.
•Overseas communications,timely responses to emails and requests (internal and external)
•3-4 yrs of experience
•Proficient in Microsoft Word and Outlook
•Excellent verbal and written communication skills
•Bilingual(English/Spanish) (a plus)